2 Brothers Car Service LLC
Effective Date: Feb 18, 2024
At 2 Brothers Car Service LLC, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
When you interact with us, we may collect the following information:
- Personal details such as your name, phone number, and email address.
- Ride booking information (pickup, drop-off, and trip details).
- Payment details (processed securely through third-party providers).
- Communications you send us (via phone, SMS, or email).
2. How We Use Your Information
We use the information collected to:
- Provide and manage transportation services.
- Confirm ride bookings and send trip updates via SMS, phone, or email.
- Respond to customer service requests.
- Improve our services and customer experience.
- Comply with legal and regulatory requirements.
3. SMS and Communication Policy
- By providing your phone number, you consent to receive SMS messages related to your ride bookings, confirmations, and customer support.
- Message frequency may vary depending on service usage.
- Message and data rates may apply.
- You can opt-out anytime by replying STOP to our messages.
4. How We Share Information
We do not sell or rent your personal information to third parties. We may share your information only with:
- Service providers who help us operate our business (such as payment processors or communication platforms).
- Law enforcement or regulators if required by law.
5. Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or storage system is 100% secure.
6. Your Choices
- You may update your personal information by contacting us.
- You can opt out of promotional messages anytime.
- You may request deletion of your information, subject to legal and contractual obligations.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from children.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
2 Brothers Car Service LLC
Phone: +1 (818) 296-0770
Email: info@2brotherscarservice.com